The short answer
Clear small items, toys and breakables off the floor, vacuum if you can, secure pets, and point out stains and problem spots. Ask whether large furniture will be moved or cleaned around, and make sure the professional has parking and access. Plan for drying time before using the room again.
On this page
What should you do before the visit?
- Clear toys, shoes, small furniture, breakables and anything else on the floor.
- Vacuum if you can. It is not required, but it helps remove loose dirt first.
- Secure pets and plan where children and pets will wait while carpet dries.
- Make sure the professional can park close to the door and has a clear path in winter.
- Check which outlets and water sources are available if you are asked.
What should you tell the professional?
- Which rooms, stairs and hallways you want cleaned.
- Where the stains are, what caused them and how old they are.
- Whether pets have had accidents.
- The carpet fiber if you know it, and any warranty or care-label instructions.
- Any allergies or sensitivities in the home, so cleaning products can be discussed.
What should you do afterward?
Keep traffic off damp carpet, run fans, and open windows when the weather allows. Wait until it is dry before replacing furniture or walking on it in shoes. If a spot looks like it has returned or stays damp, contact the professional soon after the visit.
Want it handled for you? Request a quote and mention what you have already tried.
Related questions
Do I need to move furniture before the visit?
Clear small items and breakables. For larger furniture such as sofas, beds and bookcases, ask when you request a quote whether it will be moved or cleaned around.
Should I vacuum before carpet cleaning?
It is not required, but vacuuming first helps. Professionals usually vacuum as part of the job, so ask what to expect.
Do I have to be home?
Ask the professional when you schedule. Many people are home to point out problem spots and to confirm access.
What about pets during cleaning?
Keep pets in a closed room or another part of the home until the carpet has dried, and mention any pet accidents when you request a quote.
